Return Policy

Return items within 14 days of purchase date. Returns for a full refund are accepted if item(s) purchased have manufacturer defects (unless otherwise noted in item description), less shipping and handling both ways. Personalised, custom, or made-to-order items cannot be returned due to their customisation.

If for some reason you are not satisfied with items purchased, you can return it (except custom, made to order items), within 14 days from purchase date for store credit or refund, less shipping & handling costs (both ways), (unless otherwise noted in item description). Items must be in same condition as they were sent, i.e., brand new and/or sealed. If you have questions about this policy please contact us. If you need to return something please email us right away at support@metallicnails.com.au.

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